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Complex Parts & SERVICE ManAGER - Complex
What you will need:
- Exceptional Customer Service
- Exceptional Communication
- Exceptional Leadership
- Adaptability and Resilience
- Time Management
- Analytical Thinking
What you will do:
- Manage a team of Parts and Service Managers
- Oversee the Precision Farming Team Managers (AFS)
- Takes the lead in sharing best practices and implementing common processes throughout the Parts and Service Teams
- Optimize the use of our business system including reports and analysis.
- Maintain effective department processes to ensure internal and external customer satisfaction.
- Supports the overall company strategy on aging inventory through promotion and marketing equipment utilizing monthly flyers and online auction portal.
- Maintain a goods pricing strategy to meet financial objectives on parts and service. (Maximizing group purchasing power)
- Work in conjunction with management to oversee CIH “Pinnacle” program.
- Oversee distribution and completion of PIP, DAR and PDIs.
- Harmonize rate lists across the complex used to set up DIA kits.
- Manage the achievement of the “Equity Program”
- Meet with parts and service leadership to effectively provide strategic direction on achieving EOI’s KPI’s.
- Help develop strategies & direction to the parts and service leadership to meet the organizational objectives.
- Initiate and lead bi-annual (or as required) complex parts and service team meetings and virtual meetings when large order programs are released.
- Ensuring that the parts, service and AFS teams have a harmonious relationship with the other departments in the Dealership. (Sales, Spray and Application teams etc.)
- Conducting yearly performance reviews with the leadership team members
- Assist with recruiting, hiring and development to train and retain key talent. This could also include attending Job Fairs, School visit etc.
- Coach team members on how to achieve goals
- Monitor competitive activity and price comparison
- Oversee and monitor to ensure the service and parts team attends necessary training programs.
- Attending training, seminars and meetings as required
- Support a strong and positive culture within the teams
- Promote and support a Health and Safety environment in our dealerships.
- Act as a liaison with CNH Corporate Service Representative.
- May be required to fill in the role as Service Manager (vacation or sick leave)
- Additional work assignment may be added at the discretion of company leadership
Work Expectations:
- Traveling between location is required and may include overnight travel
- Valid Driver’s License and Passport
What we offer:
- Comprehensive company benefit plan
- Well established organization with growth opportunities
- Continuous learning environment to help achieve career goals
- Competitive wages, benefits and RRSP match
- Clothing allowances
- Family oriented work environment
If you are interested in the opportunity to join a growing organization, forward your cover letter and resume to one of the following points of contact:
Email: careers@equipmentontario.com
In Person:
8499 Road 164 West, Listowel
6805 Line 86 West, Elmira
12 Golden Mile Rd, Lindsay
14795 ON-12, Port Perry
Branch Manager - Listowel
Equipment Ontario strives to be an agricultural dealership of choice; by excelling in customer service and providing optimal solutions to growers and producers within the communities we serve. As our team continues to grow, we require a Branch Manager to provide leadership and management to our Listowel Team.
What you will need:
- The values of Respect, Integrity, Teamwork, Excellence
- Post-Secondary Education in Agriculture, Business or related discipline
- Minimum of three (3) years management experience
- Experience in the agriculture industry
- Intermediate Microsoft Office skills (Word, PowerPoint, Excel and Outlook)
- Detail and deadline oriented, with the ability to effectively prioritize and multi-task in a busy environment
- Strong verbal communication skills, relationship building and interpersonal skills
- Proactive attitude, takes initiative to prevent issues, and has a bias towards action
- Demonstrated ability to collaborate effectively
- A continuous improvement focus on work
- Well-organized, enthusiastic, professional and a positive team member
What you will do:
- Emulate and embody the strategic vision, mission and core values of the organization
- Coaches/mentors the team through effective problem solving, relationship building and
- motivation
- Manage the daily operation of an agricultural dealership
- Manage operational and capital budgets for the individual location
- Provide feedback to the organization on market conditions, competitive activities and service
- enhancement activities
- Meet growth targets for increased business in terms of revenue, volume and new accounts
- Represent the organization at various community events
- Liaison with customers, vendors and other locations within the complex
- Actively participates in team retention initiatives; listens to team member issues and concerns
- and address them in a professional and timely manner
- Ensure adherence to company policies and standard operating procedures
- Performs other duties as required
What we offer:
- Well established caring company with growth opportunities
- Mid Sized town location, close to schools, hospital, shopping and community centers
- A continuous learning environment that develops your individual career goals
- Team atmosphere
- Family first work environment
- Comprehensive company benefit plan
Job Type: Permanent Full-Time
If you are interested in the opportunity to join a growing organization, forward your cover letter and resume to one of the following points of contact:
Email: careers@equipmentontario.com
In Person:
8499 Road 164 West, Listowel
6805 Line 86 West, Elmira
12 Golden Mile Rd, Lindsay
14795 ON-12, Port Perry
Receptionist & Admin - Listowel
What you will need:
- Customer service excellence
- Proficiency in Microsoft Office programs
- Strong organization skills with attention to detail
- Good communication skills – written and verbal
- Strong initiative, prioritizing and problem-solving skills
- Agriculture sector knowledge an asset but not required
- One year of administrative/office experience an asset but not required
- Office Administration post-secondary education or equivalent experience
What you will do:
- Greet and assist customers with their needs while providing customer service excellence
- Answer calls from customers in a professional manner
- Open, sort and distribute incoming correspondence
- Provide administrative and clerical support to team members
- Schedule and coordinate meetings, appointments etc.
- Organize special events
- Any other duties as assigned
What we offer:
- Comprehensive company benefit plan
- Well established organization with growth opportunities
- Continuous learning environment to help achieve career goals
- Competitive wages, benefits and RRSP match
- Clothing allowances
- Full- time with flexible hours and overtime opportunities
- Family oriented work environment
Job Type: Permanent Full-Time, typically Monday - Friday ( 8 hours)
If you are interested in the opportunity to join a growing organization, forward your cover letter and resume to one of the following points of contact:
Email: careers@equipmentontario.com
In Person:
8499 Road 164 West, Listowel
6805 Line 86 West, Elmira
12 Golden Mile Rd, Lindsay
14795 ON-12, Port Perry
Parts consultant - Elmira, port perry
Equipment Ontario strives to be an agricultural dealership of choice; by excelling in customer service and providing optimal solutions to growers and producers within the communities we serve. We are looking for a Parts Counter Sales Person for our Listowel location.
What you will need:
- Mechanical aptitude
- Experience with farming and agricultural equipment an asset
- Experience with the latest computer programs
- Experience with parts sales or the willingness to learn
- The understanding that selling farm equipment parts is not a 9 to 5 job
What you will do:
- Assist customers and technical staff promptly, politely, effectively and with a smile
- Order, receive, record and stock parts promptly
- Keep the inventory control system accurate and up to date at all times
- Keep the parts department neat, clean and safe at all times
- Everything else that is required to run a very busy parts department
- Participate in a Saturday rotation along with other team members.
What we offer:
- Top quality technology in our laptops, computers and phones
- Clothing and winter wear allowance, competitive wages and benefits
- Excellent work atmosphere
- Great family-style environment
- Team building and social events
Job Type: Permanent Full-Time
If you are interested in the opportunity to join a growing organization, forward your cover letter and resume to one of the following points of contact:
Email: careers@equipmentontario.com
In Person:
8499 Road 164 West, Listowel
6805 Line 86 West, Elmira
12 Golden Mile Rd, Lindsay
14795 ON-12, Port Perry
Sales Consultant - Listowel
Key Responsibilities:
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To establish and maintain relationships with existing customers and call on new potential customers.
- Provide friendly, helpful and prompt customer service.
- Listening to customer needs, help to find a solution with the right product, and provide a smooth transition through the purchasing process.
- Providing quotes to customers accurately and promptly.
- Complete all necessary paperwork associated with the sale.
- Follow up with customer after sale to ensure customer satisfaction.
- Maintain and expand our current customer base.
- Demonstrate and train customers in equipment operation when required.
- Help promote other services available within the dealership.
- Attend supplier product training when required.
- Establish and maintain good working relations with suppliers.
- Attend trade shows, seminars, community functions as required.
Education:
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High school diploma or equivalent experience.
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Post secondary education in agriculture or agriculture business is an asset.
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Previous sales experience in agriculture in an asset.
Skills Required:
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The values of Respect, Integrity, Teamwork, Excellence
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Familiar with standard concepts, practices, and procedures within the agricultural field.
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Able to perform basic math skills and calculations.
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Strong work ethic with self motivation
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Strong computer skills including ability to learn new programs, spreadsheets, mobile apps, along with other technical programs required.
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Strong organizational skills with the ability to handle multiple tasks.
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Strong verbal communication skills along with phone communication skills.
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Confident in the sales process from start to the close of the sale.
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Skills to help assist in customer service issues when required and aid in providing a solution.
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A valid driver's license along with a driver’s abstract required.
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A valid passport or the ability to attain one.
Why work for us:
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Well established caring company with growth opportunities
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Good corporate citizens
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Full time, year round employment in a friendly midsized town atmosphere
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Midsized town location, close to schools, hospital, shopping and community centres
Equipment Ontario provides a family first work environment, paid training, and a comprehensive company benefit plan. Wage compensation will depend upon experience.
If you are interested in the opportunity to join a growing organization, forward your cover letter and resume to one of the following points of contact:
Email: careers@equipmentontario.com
In Person:
8499 Road 164 West, Listowel
6805 Line 86 West, Elmira
12 Golden Mile Rd, Lindsay
14795 ON-12, Port Perry
Experienced Ag. Service Technician - Elmira, Lindsay, Mildmay, Port Perry
What you will do:
- Maintain, repair, and overhaul farm machinery such as tractors, tillage, planting, haying, harvesting and combining equipment
- Test and replace electrical components
- Tune or overhaul diesel engines
- Utilize electronic service tools for diagnostic purposes
- Record details of repairs made and parts used
- Maintain a clean, organized and safe work environment
What you will need:
- Agriculture Technician licence or third year apprentice
- A strong working knowledge of farm or construction machinery
- Willingness to self-manage and make sound decisions
- The ability to climb ladders, kneel for long periods of time and lift over 50 lbs
- The desire to have a long term career in agricultural service
- Clean driving record
- Ability to learn internal software system
What we offer:
- Dedicated work stations
- Excellent training program, apprenticeship program
- Clothing allowance
- Competitive wages and benefits
- Working in a team atmosphere
Why work for us:
- Great positive team environment
- We provide ongoing training to gain more knowledge (travel required)
- Well established caring company with growth opportunities
- Good corporate citizens
- Full time, year round employment in a friendly midsized town atmosphere
- Midsized town location, close to schools, hospital, shopping and community centres
If you are interested in the opportunity to join a growing organization, forward your cover letter and resume to one of the following points of contact:
Email: careers@equipmentontario.com
In Person:
8499 Road 164 West, Listowel
6805 Line 86 West, Elmira
12 Golden Mile Rd, Lindsay
14795 ON-12, Port Perry